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Frequently asked questions (FAQ) -
Before all, if the bot is not working, check all the time the website to see if new version and check always the STATUS from our website.
Q: How I start / run palavia palladium ?
A: Very simple, follow the steps from this link
Q: How I buy a license for palavia palladium ?
A: Very simple, follow the steps from this link
Q: How I move a license for palavia palladium ?
A: You can move 2 times on different computer / laptop / virtual machine per license, contact us.
Q: Why I get error "FATAL COM Error" ?
A: Using the old version of bot OR you block with antivirus / firewall / spyware / proxy.
After you check what is blocking, you might need to reinstall but in different folder by redownloading the archive.
You may also try to reinstall Windows.
Q: Why the bot keep opening and closing menus without start collecting and cant find minimap ?
A: Make sure hotkey for hide menus is still on “H” and disable chat, also make sure
minimap is opened before start the bot.
And make sure browser zoom is 100%.
Q: Why I get error "An Internet Connection is Required" ?
A: Most probably you use Internet from Campus or USB stick etc, anyway the problem is at provider. You can try to connect with smartphone hotspot or another connection, will work.
Q: Why it say that "I am missing a DLL update" ?
A: Your antivirus delete some files, please add the bot folder to exception on your antivirus (google it) OR it cannot execute some files because you dont extract the archive, please extract the zip archive (password: bestbots)
Q: How do I "PAUSE" or "START" the bot ?
A: For PAUSE use hotkey Page Down or SHIFT + P, for START use hotkey TAB, for other hotkeys open bot and go to HELP.
Q: Got a new question / problem ?
A: Contact us, this FAQ will be updated.
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