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Frequently asked questions (FAQ)
Before all, if kBot, kerkava or kOpenStealth is not working, check manually in game to see if darkorbit works, check all the time the website to see if new version and check always the STATUS from our website.
Q: How I start / run kBot, kerkava or kOpenStealth ?
A: Very simple, follow the steps from this link
Q: How I buy a license for kBot, kerkava or kOpenStealth ?
A: Very simple, follow the steps from this link
Q: How I activate or move a license for kBot, kerkava or kOpenStealth ?
A: Very simple, follow the steps from this link
Q: Where I find CUSTOMER ID (Control Center) and for what I need ?
A: Open kBot, kerkava or kOpenStealth, login to your darkorbit account on kBot, kerkava or kOpenStealth with success where you want the license, now in right bottom of screen near clock you will see a green arrow named Control Center, click on that, the red number is your CUSTOMER ID, and you must have now your USERID/SHIPID on that list where you want license. I need all this data to can activate fast your license.
Q: I lost my username and password from google CUSTOMER, what to do ?
A: Very simple, go to gmail and recover it or use this link
Q: Why appear on my Control Center, Customer OFFLINE ?
A: License server GOOGLE is down, just have patience until he will come back, there is nothing to do, don`t spam me.
Q: Why when it goes to step "Checking license…" remain there and no error ?
A: The license are in GOOGLE servers, this GOOGLE server it seems have brakes down time to time, because of overloading the request, so please don`t contact me, there is nothing to do, just have patience and try more or later.
Also check to not block with your antivirus/firewall/spyware/proxy
Q: Why when it goes to step "Checking license…" give the error: “Error” ?
A: It might be problem at darkorbit server, or google server, try later. If still there for more than 24 hour, read on forum, it may be some announce about it.
Q: Why when it goes to step "Checking license…" it gives me the error "The license server is being updated, please try again later" or similar in your kBot language ?
A: It`s obviously that you must try later, they are changes to DarkOrbit (anti-
Q: Why when it goes to step "Get server list" give the error: "Unknown server" ?
A: Because you put wrong username or password from your darkorbit account.
Q: Why when it goes to step "Get user info" and select your server, give the error: "Error" ?
A: Either darkorbit server is down, either you are banned or other problems.. Check on darkorbit manually.
Q: Why kerkava is not working and is taking me out of map, is acting wierd ?
A: License server google is down, or try more until you get connected, the kerkava is not taking your license thats why is acting wierd, there is nothing to do, don`t spam me.
Q: Why it gives the error "Unable to connect … Wrong Jabber(Kbot control center) Username(ID) or Password(PIN)" ?
A: You put the wrong username or password of your GOOGLE account in Control Center OR problems to control center, just try more or later, don`t spam me.
Q: For no reason (I am really not stupid and put correct info) I get the error "Unable to connect... Wrong Jabber ....." also the Customer is OFFLNE, what is happening ?
A: There are problems to GOOGLE server, this will affect only new buyers/clients. If you have license will work all products. Also dont cry and spam, nobody can help, just wait.
Q: What bot should I buy ?
A: You buy what exactly you need, we made here a comparison between them, but the choose is at your hands.
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